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China Consumers Association Calls Out Poor AI-to-Human Customer Service Transfers and Irregular Loan Collection Practices

中消协点名AI客服转人工不畅、网贷不规范催收等

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businessFirst seen 12d agoLast seen 12d ago

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NetEase Newsnews_info

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Observed 1d agoOriginal source

China Consumers Association Calls Out Poor AI-to-Human Customer Service Transfers and Irregular Loan Collection Practices | ThreadEast