Business trends / NetEase News

China Consumers Association Calls Out Poor AI-to-Human Customer Service Transfers and Irregular Loan Collection Practices

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中消协点名AI客服转人工不畅、网贷不规范催收等

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First recorded Sep 3, 2026, 9:56 PM CST · latest Oct 30, 2026, 1:32 PM CST. Ranks reflect attention on each platform.

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