Business trends / Zhihu Hot List

What do you think about a customer buying a 14,000-yuan necklace for 55 yuan due to a platform loophole, while the seller offered 5 yuan compensation and requested a voluntary refund? Can the customer demand shipment?

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如何看待顾客因平台漏洞 55 元捡漏 1.4 万元项链,商家补偿 5 元并要求主动退款?这种情况能要求发货吗?

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First recorded Aug 23, 2026, 8:21 AM CST · latest Aug 23, 2026, 8:21 AM CST. Ranks reflect attention on each platform.

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DayPlatformBest rankLast rank
2026-08-23Zhihu Hot List#4#4
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